Thank you for shopping with Sevora Life. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.


1. Order Processing & Shipping Times

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed, it will be shipped to the delivery address provided during checkout.

Estimated Delivery

Delivery times vary depending on your location and the product ordered.

Most orders arrive within 7–15 business days after shipment.

Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or peak shopping seasons.


2. Shipping Fees

We are pleased to offer Free Standard Shipping on all orders.

There are no minimum purchase requirements.


3. Shipping Methods

To provide the best possible delivery experience, we work with a network of trusted shipping partners.

Depending on your location and the product ordered, your shipment may be delivered by local carriers including USPS, UPS, FedEx, Canada Post, Royal Mail, Australia Post, DHL, or other regional delivery services.

Shipping methods are selected automatically based on the destination, package size, and fastest available service.


4. Shipping Destinations

Sevora Life currently ships to customers worldwide, including:

  • United States

  • Canada

  • United Kingdom

  • Australia

  • New Zealand

  • Most European countries

If you're unsure whether we ship to your location, please contact us before placing your order.


5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–72 hours to update after the shipping label has been created.

If your tracking has not updated immediately, please don't worry. It often takes a short period for carriers to receive and scan the package into their network.


6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.

These charges, if applicable, are the responsibility of the customer.

Most customers will not incur additional charges, but customs policies vary by country.


7. Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Sevora Life is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update your information before your order is shipped.


8. Lost, Delayed or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.

To help us resolve your issue quickly, please include:

  • Your order number

  • Photos of any damaged items (if applicable)

  • A brief description of the issue

We'll work with the shipping carrier to find the best possible resolution.


9. Returns & Refunds

For information regarding returns, exchanges, or refunds, please visit our Return & Refund Policy page.


10. Need Help?

Our customer support team is always happy to help.

Email: support@sevoralife.com

We aim to respond to all inquiries within 24–48 business hours.